Legal Information
(Disclosures Required by the Specified Commercial Transactions Act)
Business Name: Fuwafuwa Friend Artworks
Name: Ayumi Sakurai
Name of the Distributor
〒150-0043
Shibuya Dogenzaka Tokyu Building 2F-C, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo (This is the location of our virtual office. Upon request, we will disclose the actual address without delay.)
Location
Phone number
We will disclose information promptly upon request.
Reception Hours: 11:00 AM - 3:00 PM (excluding Saturdays, Sundays, and National Holidays)
Email address
Head of Operations
Ayumi Sakurai
Additional fees such as extra charges
Free shipping (within Japan)
All prices include consumption tax.
Replacement and Returns (Refund Policy)
We do not accept cancellations after an order is completed, nor do we accept returns or exchanges for customer convenience.
＜If the product is defective＞ We will refund the purchase price or exchange it for a new product at our expense. If this occurs, please contact us at info@fuwafuwafriend.com first.
Delivery date
Digital products will be delivered immediately after your order is placed. Orders for non-digital products will be processed within 5 business days, and items will ship within 14 days (additional time may be required for remote islands or international destinations. We will contact you individually if this applies).
Accepted payment methods
Credit card
Payment Period
Your order will be processed immediately after payment is received.
Retail Price
The price listed on each product page